FOB & EDC Inspire Students with AI Driven Business Transformation Talk

On 6 April 2026, the Faculty of Business (FOB), in collaboration with the Entrepreneurship Development Centre (EDC), organised an Inspirational Sharing Session (I3) titled “Efficient Redefined – Generative AI in Business Transformation” at the Melaka campus. The session featured industry expert Norlela Tukiban from Telekom Malaysia (TM), who shared insights from over 20 years of experience in finance and business transformation, particularly in ERP, RPA, CLM, and AI driven initiatives. A key message highlighted was that AI is no longer the future but is already shaping how businesses operate today.

Participants were taken through the evolution of technology, from manual processes to digital systems, automation, and now to Generative and Agentic AI capable of creating, recommending, and executing tasks autonomously. Norlela emphasised that organisations adopting AI early are gaining a competitive edge, as it enhances efficiency, improves accuracy, speeds up decision making, and strengthens overall business performance. The session also touched on different types of AI, including RPA, Machine Learning, Generative AI, and Agentic AI, while addressing real world challenges such as poor data quality, resistance to change, skill gaps, and system integration issues.

The session reinforced that digital transformation is a continuous journey, not an overnight success. Students were encouraged to start small, focus on value, invest in skills development, and build strong data foundations. Looking ahead, the importance of human and AI collaboration was highlighted, with critical thinking, adaptability, data literacy, and problem solving identified as essential skills. The session concluded with a reminder that while AI will not replace humans, those who use AI effectively will have the advantage. Also present at the session were FOB Dean Dr Siti Zakiah Melatu Samsi and other faculty members.