We are proud to announce that Dr. Hasliza Hassan from the Faculty of Management (FOM) was conferred the Emerald Literati Award for Excellence for two consecutive years on 3 September 2019 in Cyberjaya. Her paper entitled “ Loyalty membership for luxury hotels in Malaysia” was selected among others for 2019 Highly Commended Paper Literati Award by Emerald Publishing.

Her article was published in the International Journal Tourism Cities, takes the customer’s loyalty membership in luxury hotels by examining the perceived value of economic, interaction and psychological needs. The award was given by the Emerald Publishing representative, Mr William Loh in the presence of the FOM’s Dean, Assoc. Prof. Dr. Nahariah Jaffar and the Chief Librarian, Mr. Kamal Sujak.

For over 25 years, the Emerald Literati Awards celebrate and reward the outstanding contributions made by authors and reviewers for scholarly research. The Highly Commended Paper award is the core of the awards for excellence in which to reward the most impressive pieces of work published throughout the previous year.