Academic Registrar’s Office

The Office of the Registrar provides an academic experience and enrollment services in support of Multimedia University’s diverse academic community. We coordinate services in the areas of student registration, course enrolment, timetabling, examination, graduation, convocation, data protection and release of academic records.

The divisions under the purview of the Registrar’s Office include Registration Unit (RU), Examination and Records Unit (ERU) and Bursary Unit (BU).

Our office has always taken the initiative to improve the overall student experience. This proactivity is part of our continuous effort in improving our services to students, graduate, and the various stakeholders.

Registration Unit (RU)

The Registration Unit implements operational policies and procedures. It focuses on the facilitation of the enrolment of new students, the creation of student records, as well as the management of the advancement of students from the Foundation and Diploma studies into their respective Bachelor programmes. The RU also coordinates requests for change of study, as well as the deferment of student admission.

Examination and Records Unit (ERU)

There are several main functions of the ERU. The first is to formulate and propose the annual MMU Academic Calendar, while the second is to coordinate and manage the course enrolment processes. Other functions include the upkeep of student records both digitally or physically, the coordination of examination processes in accordance with the university’s rules and regulations, and overseeing the graduation of students. Furthermore, the ERU serves as the custodian for all credit-bearing academic records for current and former MMU students.

Bursary Unit (BU)

The Bursary Unit is responsible for the facilitation of financial aid for MMU students. As such, the unit will guide and assist MMU students in applying for various types of financial aid, such as scholarships and study loans. On top of that, the Bursary Unit also liaises, on behalf of MMU students, with agencies and companies providing said aid.

  • Services for Alumni
    • If you have graduated & have undergone the university’s convocation ceremony, your options are:

    • The services are provided by Student Service Centre (SSC):
    • ● Request Foundation Certificate. Click here
    • ● Student Verification Letter. Click here
    • ● Re-issue an Official Certificate & Transcript. Click here

    • The service is provided by Exam and Records Unit (ERU)
    • ● Request Courier of Convocation Items. Click here
    • ● Registry of Graduates (ROG). Click here
  • Services for Graduated Students
    • If you have graduated but have yet to undergo the University’s convocation ceremony, your options are:

    • The services are provided by Student Service Centre (SSC):
    • ● Student Verification Letter. Click here
    • ● Official Academic Transcript. Click here
    • ● Update Personal Data. Click here
  • Services for Students
    • If you are an Active Student, your options are:

    • The services are provided by Student Service Centre (SSC):
    • ● Student Verification Letter. Click Here
    • ● Copy of Offer Letter. Click here
    • ● Official Academic Transcript. Click here
    • ● MMU Student Vehicle Sticker. Click here
    • ● Undertaking for Self-Arrangement of Insurance. Click here
    • ● Update Personal Data. Click here
    • ● Student Suggestion for Improvement. Click here
    • ● Completion of Study Letter (Acknowledgement Letter). Click here

    • The services are provided by Exam and Records Unit (ERU):
    • ● Course Registration Form. Click here
      Please submit the completed form to your faculty admin.
    • ● Alternative Exam Arrangement Form. Click here
      Please submit the completed form to your faculty admin.
    • ● Exceed Candidature Form. Click here
      Please submit the completed form to your faculty admin.
    • ● Medical Report Form. Click here
      Please submit the completed form via google form here
    • ● Pending Confirmation of Graduation Form. Click here
      Please submit the completed form via google form here
    • ● Remarking Form. Click here
      Please submit the completed form via google form here

  • Academic Guidelines, Rules, Regulations & Policies
    • All guidelines, rules, regulations and policies are very important for students. They serve as a guide in academic-related matters. Students may access and view them at the following navigation: MMU Portal > Self Service > Forms and Guidelines. Click here
  • Student Handbook
    • “A Study Guide to Academic Regulations & Procedures” produced by the Academic Registrar’s Office is intended to provide Multimedia University (MMU) students with information and guidance. Students are encouraged to refer to this useful guide when planning and undergoing your respective programmes. Furthermore, students are responsible for being familiar with the university’s academic regulations, and for observing the university’s procedures, as published in this handbook. Please take the time to read it carefully.

    • The Student Handbook can be found and downloaded at the following navigation: MMU Portal > Self Service > Forms and Guidelines > VP Academic Office > Academic Registrar Office > Policy and Procedure. Click here

  • Forms Submission & Service Request
    • Students are advised to submit their requests for any service request, via forms, to ERU at the following link: Click here