FAQ

LOAN SUBSIDY

What is Loan Subsidy and do I entitled for it ?

Loan subsidy refers to a portion of interest amount subsidized by MMU for the housing and car loan made by the staff. All permanent and confirmed staff with excellent performance will be entitled to enjoy the subsidy. The maximum entitlement to be covered is :

Salary Grade	Housing Loan (RM)	Car Loan (RM)	Motorcycle Loan (RM)
A1-A4/S1-S4/F1/M1-M4	150,000.00	40,000.00	-
A5 –A7/S5-S7/M5-M7	200,000.00	50,000.00	-
A8	250,000.00	60,000.00	-
All Non-Executive	100,000.00	35,000.00	4,000.00

Where can I get the Loan Subsidy policy and form ?

You can get it from the Intranet at http://intranet/2005/.

To what extend will the University subsidize my loan ?

Housing Loan : The interest rate plus Based Lending Rate (BLR) for your housing loan must exceed 6.00% per annum. The minimum interest rate that you have to cover is 6.00% per annum. MMU will subsidize the difference of the interest rate only (up to the maximum of 6.00% per annum). For example, your housing loan interest rate + BLR is 7.5% per annum. Since the minimum rate that you have to cover is 6.00%, MMU will subsidize the difference of 1.75% per annum.

Car Loan : MMU will subsidize 2% of the interest or the interest rate charged, whichever is lower. For example, you car loan interest rate is 1.95% per annum. Since, the interest is below 2%, MMU will subsidize the charged interest rate of 1.95% per annum.

How do I send my application form ?

You must send the application form together with the required supporting document to the Human Capital Management Division.

How long will it take to process my application ?

If you have prepared all the required documents, it will take us less than a month to process your application.

How to claim the subsidy after getting the approval ?

Complete the claim form which is available on the Intranet and send the form and the receipt to us not later than the 15th of the month. The subsidized amount will be credited into your salary.

Is there any possibility that my applications will be rejected or will not be processed ?

Yes. This may be because of the following possibilities :

1. Your housing loan interest rate plus the BLR is below 6%.
2. Your performance assessment has not met the requirement.
3. Your supporting document is not completed.

MEDICAL BENEFITS

I went to the non-panel clinic, can I claim the medical expenses ?

You can claim the medical expenses by completing the Medical Claim form which is available on the Intranet (http://intranet/2005/) send it to Human Capital Management Division for the purpose of submission to PMCare.

I went to the specialist without going to the panel clinic first, can I claim the medical expenses ?

You can claim but the University will only reimburse half of the medical expenses since you were not referred to the specialist by the panel doctor.

I am a new staff. I want to get the medical treatment from the University’s panel clinic. How do I go about it ?

HCM will forward your particulars to PMCare for medical card issuance. While waiting for the card to be issued out, you may visit the PMCare panel doctors and claim for the expenses.

I am a contract staff. Will the University cover my dependant’s medical treatment ?

Please refer to your appointment letter or employment agreement for your medical coverage.

What is my hospital room entitlement if I were to be hospitalized ?

Salary Grade	Room Type (Private)	Room Type (Government)
A1-A4/S1-S4/F1/M1-M4	Two Bedded	First Class
A5 –A7/S5-S7/M5-M7	Standard Single	First Class
A8	Standard Single	First Class
All Non-Executive	Four Bedded (Upon Approval)	Second Class

How much will the University cover for my maternity expenses ?

Depending on your job status, the entitlement is as follows :

Salary Grade	Private	Government
Executive (Permanent)	RM 2,500 – Normal RM 4,000 - Ceasearean	Full Coverage
Non-Executive (Permanent)	RM 2,500	Full Coverage
Expatriate *	RM 1,500	Full Coverage
Female Executive (Contract-Local) *	RM 1,500	Full Coverage
Non-Executive (Contract)	NIL	NIL

* Cost of delivery only

I already have four children when I joined the University. Am I eligible for maternity benefit ?

No. You are not entitled for it since you already have four surviving children before joining the University.

Am I entitled for any dental treatment?

Only permanent non-executive staff members are entitled for the dental treatment benefit of RM 100.00 per annum. This benefit does not include cosmetic improvement.

PROFESSIONAL MEMBERSHIP

Am I entitled for the professional membership fees reimbursement ?

All MMU staffs are entitled to the professional membership fees reimbursement. Each staff is entitled to two memberships per annum.

Where do I get the form?

There is no form for this claim. Just send a letter and receipt of payment to the Human Capital Management Division.

Is there any maximum amount that I can claim ?

Claim will be reimbursed as follows :

1. Full reimbursement for the Fellow Membership, Senior Membership and membership with the Malaysian professional bodies.
2. Half of the claimed amount or RM 200 whichever is lower for Associated Membership, Ordinary Membership and Student Membership.

How long will it take for HRD to process the claim and what is the mode of payment ?

Claim will be processed in not more than two weeks time and it will be credited into the staff’s salary.

LEAVE

How many leave that I am entitled to ?

If you are permanent staff, you can refer to the term and condition (http://intranet/2005/) on he Intranet for the entitlement.

If you are a contract staff, you can refer to your appointment letter for the entitlement.

I am a new staff. Can I apply for leave immediately after reporting for duty ?

You can only apply leave one month after reporting for duty.

How do I apply for my leave ?

You can apply for the annual leave, emergency leave, medical leave and unrecorded leave through the Online System (http://onlinecyber/main/index.jsp)

For other leave, you have to apply manually by completing the manual form which is available on the Intranet (http://intranet/2005/)

How many of my annual leave balance can I carry forward ?

You can carry forward half of your annual leave balance.

CONFIRMATION

How do I get confirmed?

You can be confirmed provided that you have fulfilled all confirmation requirements as stated in your offer letter.

How do I get the form?

After one year of being a permanent staff, the Human Capital Management Division will send the form directly to your Head of Department.

How long will it take to process my confirmation ?

Provided that all confirmation requirements have been fulfilled, it will take not later than a month for it to be processed.

When can I know the result of my confirmation status ?

The Human Capital Management Division will notify you through a letter which will be sent to you within one week from the date of the confirmation committee meeting.

What are the benefits that I am eligible to after being confirmed ?

You are entitled for :

1. Car and housing loan subsidy
2. If you are the non-executive staff, you are eligible to apply for promotion for the vacant post

PAYROLL

How is my salary being calculated ?

Basic Salary/ Total of days in the month x Total of working days in the month

When is the payday ?

Every 27th of the month.

What bank can I use to bank in my salary ?

For the newly joined staff, only CIMB Bank can be selected to be the pay bank.

When is the deadline for overtime data entry ?

Please refer to the schedule that has been forwarded to all cost centers.

How is the overtime claim being calculated ?

Normal Working Days and Special Saturdays :
1.5 X Employees hourly rate of pay

Rest Day :
If does not exceed half his normal hours of work, wages equivalent to half (1/2) the ordinary rate of pay for work done on that day; or
If more than half (1/2) but which does not exceed his normal hours of work, one day’s wages at the ordinary rate of pay for work done on that day;
If exceeds the normal hours of work, shall be paid at a rate which is not less than two times his hourly rate of pay.

Public Holidays :
If less than the normal hours of work, two (2) days wages at the ordinary rate of pay; or
If exceeds the normal hours of work, shall be paid not less than three (3) times the ordinary rate of pay.

When is the deadline to submit my medical claim form ?

Not later than 15th of the month.

When is the deadline to submit my part-time claim form ?

Not later than 15th of the month.

When is the deadline to submit my loan subsidy claim form ?

Not later than 15th of the month.

PROMOTION

Where can I get the promotion form ?

Form is available on the Intranet at http://intranet/2005.

When is the deadline for form submission ?

Date of submission is stated in the form.

ASSESSMENT

Where to access the Online Assessment form ?

Form can be accessed through the Online Services at http://online/main/index.jsp.

Can I access the form outside MMU ?

Yes, you can.

What is the assessment period ?

1 January to 31 December of the current year.

How am I going to know whether I have to complete the Online Assessment form ?

If you join MMU before or on 30 June of the previous year, you are to complete the current year assessment process.

How am I going to print my completed form ?

Print it by using the normal webpage printing option.

ANNUAL BONUS

Am I entitled for this year bonus ?

You have to report for duty before or on 30th June of the year before to be entitled for this year bonus. However, this is subject to the approval of the Board of Directors of UTSB.

How was the tax amount for bonus being calculated ?

Please refer to the homepage of Inland Revenue Board at http://www.hasilnet.org.my. for the formula.

ANNUAL INCREMENT

What is the effective date for my annual increment ?

1st January of the year.

Am I eligible for this year’s increment ?

You have to report for duty or appointed to a new post or change the job status before or on 30 June of the year to be entitled for this increment on pro-rata basis from the date you reported for duty or the date of the new appointment.

TAX

What is the minimum salary to be taxed ?

RM 2,401.00 after the EPF deduction for the :

1. Single Male staff
2. Female staff
3. Married male staff whose wife is working.

RM 3,101.00 after the epf deduction for male staff whose wife is not working.

What will be my monthly tax amount ?

Please refer to the Standard Tax Deduction (STD) schedule at http://www.hasil.org.my/melayu/bm_NO3_11.asp or http://www.hasilnet.org.my/english/eng_NO3_11.asp

Can I change the tax amount to zakat and how to go about it ?

Yes, you can. Email to Human Capital Management Division on the zakat amount to be deducted and the effective payroll month.

Where to get the copy of my previous year EA form ?

You can get from Human Capital Management Division. You have to pay RM 2.00 for the copy of the EA, or RM 5.00 for the original copy to Finance Division. Produce copy of the receipt to Human Capital Management Division to get the form.

What is my tax number ?

You can call or go the tax office in Melaka to get the number by producing the IC number or contact Human Capital Management Division for assistance.

EPF

How is my EPF contribution being calculated ?

Please refer to the EPF schedule at http://www.kwsp.gov.my/index.php?ch=80&pg=447&ac=2126

How to confirm whether my contribution has been paid to the EPF Office ?

You can either:

1. refer to the statement sent by the EPF office, or
2. visit the EPF office to check the contribution, or
3. check the contribution through the EPF i-Akaun

What is my EPF number ?

You can either:

1. consult the Human Capital Management Division for the number, or
2. refer to the number on the statement sent by the EPF office, or
3. visit the EPF office to check the number

SOCSO

What is the salary which is compulsory for the SOCSO contribution ?

RM 3,000.00 and below.

How is my SOCSO contribution being calculated ?

You can refer to http://www.perkeso.gov.my/Lampiran%20A%20jcaruman.pdf for the contribution table.

I have SOCSO contribution before this, do I have to continue contributing to the institution ?

Yes. Once being the SOCSO contributor, contribution will have to continuously be made.

http://www.perkeso.gov.my/Pekeliling%20AKSP%20siling%20gaji.pdf

What is my SOCSO number ?

Your identification card number is your Socso number.

I was involved in an accident while going to the work/coming back from work. How am I going to make my SOCSO claim ?

Prepare the following documents and forward it to Human Capital Management Division. We will submit the claim form for you.

1. Medical Certificate
2. Police Report
3. Copy of identification card
4. Accident’s sketch